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No internet in Epping - Wednesday 12 May 2021

mt2000
Level 2

Hi, 

 

I have no internet and my NBN box only showing the power light on and the downstream light blinking.  I can't see from NBN website that there is any outage in my area. Does any one else have the same problem? is the issue is with TPG? 

 

THanks.

 

3 REPLIES 3
Shane
Moderator

Hi @mt2000,

 

Thanks for raising this to us, we're able to locate the account and ran an initial test it shows the service is connected for 1h 54m.

 

Are you still having issues with the connection?

 

Regards,

 

 

Hi, 

 

I have no internet and my NBN box only showing the power light on and the downstream light blinking.  I can't see from NBN website that there is any outage in my area. Does any one else have the same problem? is the issue is with TPG? 

 

THanks.

 

mt2000
Level 2

Hi Shane,

 

Everything seems to be back to normal now.

 

THanks.

 

Riezl
Moderator

We are glad to know that. Let us know if you need further assistance. Cheers!