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No internet in Raymond terrace

Level 1
All the light are on except the internet light on , I have tried restarting but nothing could this be technical issue or billing ?
1 REPLY 1
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Moderator

Hi @Mrdrifta,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and have seen that you were able to contact our Tech team.

 

Your service was affected by an outage within the NBN network, which was resolved on the same day.

 

We've run some remote test and the service is now stable and working within specification.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV