No internet

Nithun_morshed
Level 2
I really need to know how long It will take to fix my internet connection?it’s been almost a week living with out internet.really disappointed
2 REPLIES 2
BasilDV
Moderator

Hi @Nithun_morshed

 

We reviewed the case and learned that this has been raised to our Engineering team for further investigation.

We'll chase this further and have someone to get in touch with you today to provide updates.

 

BasilDV

BasilDV
Moderator

Hi @Nithun_morshed

 

Our team tried to call you using the number on file, but you were unreachable.

 

They've raised this further with NBN for investigation.

Any updates will be provided via SMS or phone call once available.

 

BasilDV