No internet

[info21c]

I can't use my internet now. I have checked my modem and nbn and turned it off but no activate.
Can you check it ?
Thanks

[Anonymous]

We got you, @info21c

Let us help check the status of the connection and get rectify this. Could you shoot us a PM with your details to better understand the situation.

How to send a PM? 

Regards,

I can't use my internet now. I have checked my modem and nbn and turned it off but no activate.
Can you check it ?
Thanks