No internet

[ReeshikaTamang]

I received my modem on Tuesday, and I have set up the modem as in catalogue but there is no internet. I have trying to connect with support person from yesterday but no one picks up the call

[Daisy_Dhen]

Hi @ReeshikaTamang, 

We'd love to help check the status of service and get you online asap. Shoot us PM and we'll go from there.

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards, 

Daisy_Dhen