No internet

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Level 1c
Hi, I dont have NBN internet connection since this morning. Is there an outage in my area?
2 REPLIES 2
Moderator

Hi @Sharon181 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

Highlighted
Moderator

Hi @Sharon181 

 

Yes. There is an NBN outage in your area at the moment.

It is out of TPG's hands and your service will resume once NBN resolve there issue/incident.

 

You can check it here.

https://www.nbnco.com.au/support/network-status

 

Regards,

David_M