No internet

jjlee9812
Level 2
The Connection light on my NBN modem is flashing red and clicking, and I can't connect to the internet, after a storm yesterday.

There is no outage listed at my address.

I have reset both modems and nothing changed.
1 REPLY 1
Shane
Moderator

Hey, jjlee9812

Send us your details via PM (Username/Customer ID together with the address on vila) so we can check the status of the line.

How do I private message (PM) in the community

 

Regards,

 

 

The Connection light on my NBN modem is flashing red and clicking, and I can't connect to the internet, after a storm yesterday.

There is no outage listed at my address.

I have reset both modems and nothing changed.