No internet

Level 1b
No internet here in 3094 since last night.
No information other than a text message that promises updates but never gives any.
On hold & then getting hung up on.
Level 1b
Also service status says no issues reported.
Cannot possibly be the case 😡

Hi @NBNdud


Welcome to TPG Community!


We were able to locate your account using your community details and understand that you've contacted our Tech team today to raise this issue.


They've escalated the case to our Engineering team for further investigation as there's a possible fault within the NBN network.


An NBN technician has been requested and you'll be updated via SMS or phone call once an appointment is available.


Let us know if you need further assistance.