No internet

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Level 1
Level 1
I had a technition attend this morning. He said he fixed the issue. I now have three green lights on the modem. He said to wait 1/2 before the fourth tog lights connects. It has been three hours
1 REPLY 1
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Moderator

Hi @SB6

 

For customers who would like to check the status of their service installation/activation, we have created this community article, which contains a video on How to track your TPG service installation

 

We also send an email notification once the service is activated. If you have received this email and the service is still not working, we recommend to check if the equipment is properly set up by going to this link : New Connection Setup Help

 

Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

 

How do I private message (PM) in the community?

 

BasilDV