No network

yafei253699
Level 2
NBN will suddenly have no internet in these two days!

It’s no use reopening many times!


In the Carnegie area
3 REPLIES 3
Riezl
Moderator

Hi @yafei253699, we have checked the status of the connection and it appears to be up and running now.

 

Should you need any assistance, feel free to message us. Thank you.

yafei253699
Level 2

The network will disappear without any time, and will come back after a while?

 

Why is TPG's service like a child?

 

If you are in a bad mood, it will disappear, and then there is no solution.

Shane
Moderator

Hi @yafei253699,

 

We ran an initial test to your service. It shows a possible line fault causing service interruption. We'd like to confirm if there has been a change with your connection setup.

 

On the other hand, we'd like to arrange a call from one of our Technicians for real-time testing and investigation.

 

Feel free to PM me your best contact number and preferred time.

 

Cheers!