No service

Edem
Level 2
Hi, I have no internet service with my NBN plan. There are no outages in my area. Please help.
1 REPLY 1
BasilDV
Moderator

Hi @Edem

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that you've been in touch with our Tech team.

The case has been raised to our Engineers and they've requested for an NBN technician to visit the site in order to check the service.

 

Further updates will be given via SMS or phone call as soon as it becomes available.

 

BasilDV