No sync need to get a new modem asap

[bhozz1967]

bhozz1967 /User Name

Hi I have been trying to get a response to this request all day through sms and the TPG App.

Can you forward this to accounts asap because it will probably take a week to get here as I

have to eliminate this as the no sync problem. Internet has been down since Saturday.

Thanks A.

[Ahra_G]

Hi @bhozz1967, 

Let us have your TPG account details via private message so we can search for your account. Best to check first if modem is indeed faulty or no sync is caused by a faulty line. 

Thanks!

Ahra_G

[bhozz1967]

Hi,

Sent PM

Thanks.