No upstream speed, downstream working fine

[azamudioa30]

Hi community. I'm having issues with my connection of internet. Downstream is working perfectly but I have no upload connection which is really problematic. Here is the link: 

http://tpg.speedtestcustom.com/result/b516c8b0-11ee-11eb-b9db-393c1bd590b7

What should I do? Can someone at TPG help me?

Cheers,

[Anonymous]

Hi @azamudioa30 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community