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No upstream speed, downstream working fine

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Level 1

 

Hi community. I'm having issues with my connection of internet. Downstream is working perfectly but I have no upload connection which is really problematic. Here is the link: 

http://tpg.speedtestcustom.com/result/b516c8b0-11ee-11eb-b9db-393c1bd590b7

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What should I do? Can someone at TPG help me?

 

Cheers,

 

1 REPLY 1
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Moderator

Hi @azamudioa30 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community