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Nokia 5g fastmile modem restarts multiple times during the day

seescottyrun
Level 2

I have a Nokia 5g fastmile model to provide internet services,There are days when the modem will randomly restart, with the internet dropping out. i have moved teh modem around the house and that doesnt chnage things. im getting good download speeds when its connected of over 200mbs. Im having to use my 5g iphone for my remote working as the nokia isnt reliable enough. Any ideas. Nokia just restarted - AGAIN

1 REPLY 1
Ahra_G
Moderator

Hi @seescottyrun

 

Let's have a look at your service and coverage. Please PM us with your TPG customer ID or username via PM so we can perform troubleshooting along with you. 

 

Thanks! 

Ahra_G