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Optical light red - no internet

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Level 1a
Hi, I woke up this morning and the wifi wasn't working. I unplugged the NBN router and reconnected the power as suggested but no change. Just noticed that the optical light in my NBN box is red. Please advise.
1 REPLY 1
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Moderator

Hi DanCherry

 

My records shows your case has been escalated to our Technical support, we will contact you as earliest possible for a follow up.

 

Thanks