Our TPG NBN FTC Internet and Home Phone failed this morning and is still dead. Please help.

[TonyRich]

We restarted NBN modem and TPG router. Still dead. No Internet.

Please help.

[Anonymous]

Hi @TonyRich ,

Thanks for raising this to us. We're sad to know that you're having issues with the servicec, I was able to locate the account and ran an initial test, the result shows the service has been connecetd for 20h 37m. Please confirm if you still need assistance.

Regards,

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@TonyRich wrote:

We restarted NBN modem and TPG router. Still dead. No Internet.

Please help.

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