Outage Pennant Hills

[Dub]

Any update please? School has now resumed which adds to the need. Teenagers have burned their mobile data allowance (also with TPG).

[Anonymous]

Hi @Dub, 

NBN has confirmed the replacement Return Path Quad Receiver module arrived on-site. The technician tested the unit prior to integrating it into the network and found it was faulty out of the box. The third party provider has sourced another replacement which is expected to arrive tomorrow, 19/7. Any updates or changes to this timeframe will be advised as soon as new information becomes available.

Regards, 

Angeli

[Dub]

We're now back on line. Thank you for your help and the updates.

If someone could throw me a bone on my kids data usage that'd be a nice offset.

Cheers

Dub

[Anonymous]

Hi Dub, 

We are glad that your service is now back on. We'll have our Accounts Team to organise a billing adjustment on your account. An update will be provided to you via phone call soon. 

Cheers!