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Outage in Glenhaven NSW

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Level 1a

My nbn is out yet again. What are you doing to fix this TPG? Please escalate this as 24 hour turn around with an update is not good enough. Username is XXXXX, I’ve raised a fault reference XXXXXX*
Call or sms me with an update please

1 REPLY 1
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Moderator

Hi @Chad22

 

Welcome to the Community!

 

TPG relies on the NBN Co’s infrastructure to deliver our NBN services. These infrastructures are not fault free and on occasion, may be affected by unplanned outages which can subsequently affect the NBN service we deliver to you.

 

We've created an article that will guide you on How to Check for NBN network outage.

 

Please avoid posting any account related information on a public thread as it may compromise your security.

 

We tried to search for your account using the details, but failed to find a match.

 

You may send your account information via PM instead for further assistance. How do I private message (PM) in the community?

 

BasilDV