Outage no longer current on service status but can't connect

[Jsharpie11]

Hi all,
Trying workout an internet related question. Internet went down in my area (Mt Eliza) today at 1pm due to a fibre break, according to the service status. This was cleared just before 8pm tonight and I can't get any service. I have restarted several devices but no luck. So does that mean it's still an issue or am I the issue?🤣

[WayneR]

@Jsharpie11 

I am currently working on this as we have suffered a cable cut.

We are starting to see services recovering, Are you still effected by this outage as we have seen alot of new connections since 9:20pm 

Status is here: https://www.tpg.com.au/servicestatus.php?category=36&timeframe=now

Regards

Wayne

[WayneR]

Hi @Jsharpie11 

Should be all good now. Please restart and If your still having issues contact the helpdesk

Regards

Wayne

[Jsharpie11]

Yes. Thanks

[Anonymous]

Hi @Jsharpie11, 

We're glad that your service has been restored. Cheers!