Get online support
Hi @Jake13
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Hi @Jake13
There is an NBN outage in your area affecting your service.
You can check it here,
https://www.nbnco.com.au/support/network-status
It is out of our hands and your service will resume once NBN finishes their works/upgrades/issues.
Thanks,