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Why does it take so long for the technician to fix the outage ?? It's been a day ish and we still haven't got the net back on?
Hi @trungtran94 ,
Thanks for raising this to us. We'd love to help see the progress of the outage affecting the service, send me your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@trungtran94 wrote:
Why does it take so long for the technician to fix the outage ?? It's been a day ish and we still haven't got the net back on?