Outage

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Level 1c

Why does it take so long for the technician to fix the outage ?? It's been a day ish and we still haven't got the net back on?

1 REPLY 1
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Moderator

Hi @trungtran94 ,

 

Thanks for raising this to us. We'd love to help see the progress of the outage affecting the service, send me your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@trungtran94 wrote:

Why does it take so long for the technician to fix the outage ?? It's been a day ish and we still haven't got the net back on?