Get online support
Upgrade/Maintenance or whatever you want to call it, was done in the area within the last couple of weeks. Since then, download speeds average less than 10 mbps, yet we are paying top dollar for your so called high level download "service".
reset modem
switched power off and on
cannot stream any movies, tv shows without CONSTANT interruptions, let alone using the internet on tablet
what a joke! I am so over having to ring, wait on the phone, for this pathetic service
time to report to the ombudsman
Hi @alexjev
We'd like to have a better understanding of the situation and see what we can do to resolve this as soon as possible.
Kindly send us a private message with your account details.
BasilDV