Parental Controls

[emma2]

Hi, I was struggling to configure the settings for parental control for my childs device yesterday, it just didn't seem to be working. Now today, it seems that even I can't use my wifi on any of my devices either... I don't know what i've done wrong.

Please help!?

Thanks, Emma 

[Riezl]

Hi @emma2, please send us a private message with your TPG customer ID, username  and complete address so we can pull up the account and check the status of your connection.

To send a PM, please refer to this link: How do I private message (PM) in the community