Parental controls

[Rich99]

Hi

I have tried to set up the parental controls on my modem without success. It appears the time function for when a device can connect to the internet or not does not work.

The modem is a TP link

Please let me know if anyone has a solution or come accross this issue.

[Anonymous]

Hi @Rich99
 

Welcome to the community!
 

Time function issue of the modem/router may cause of the current  Firmware version of your modem/router. We are able to locate your account using your community details and we'll request for a firmware upgrade to fix this issue.
 

On the other hand, if you need a  reference on how to setup parental control you may visit this link.
 

Update of the firmware upgrade will be provided on, Monday. Let us know should you require further assistance.

[Anonymous]

Good day, @Rich99.

We have confirmed that your modem/router has the latest firmware.

Let us know should you require further assistance.

Cheers!