Parental controls

Rich99
Level 2

Hi

I have tried to set up the parental controls on my modem without success. It appears the time function for when a device can connect to the internet or not does not work.

The modem is a TP link

Please let me know if anyone has a solution or come accross this issue.

2 REPLIES 2
Shane
Moderator

Hi @Rich99
 

Welcome to the community!
 

Time function issue of the modem/router may cause of the current  Firmware version of your modem/router. We are able to locate your account using your community details and we'll request for a firmware upgrade to fix this issue.
 

On the other hand, if you need a  reference on how to setup parental control you may visit this link.
 

Update of the firmware upgrade will be provided on, Monday. Let us know should you require further assistance.

 

Shane
Moderator

Good day, @Rich99.

 

We have confirmed that your modem/router has the latest firmware.

 

Let us know should you require further assistance.

 

Cheers!