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Pause subscription?

whytea
Level 2
Will spend a few months overseas. Can TPG plan subscription be paused until return? If not, are there any other options apart from cancelling the subscription altogether?
1 REPLY 1
Angeli
Moderator

Hi @whytea

 

We do not have a temporary suspension for our internet and mobile services. You can choose to downgrade on the lowest plan to keep it active while you are away. Send us a private message with your TPG customer ID, so we can discuss. 


How do I private message (PM) in the community

 

Regards, 

Angeli