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We've edited your post with your customer ID. Please avoid the posting of personal details on the public page e.g. customer ID, telephone numbers and similar pieces of information as they may compromise your account security.
We are able to check your current billing cycle and it appears that the billing period will end on 09/02/2020. We can definitely process your payment for the account renewal on 12/02/2020; however, your service will be interrupted. Your NBN service is being supplied on a prepaid basis; thus, non-payment will lead to account inactivity.
Kindly confirm to us your next course of action.