Payment issues

yidalu16
Level 2

I have an overdue payment to pay due to change of bank card and after I log into my TPG account it says "an existing payment transaction is in progress". I now cannot even update my payment method. Anyone help me what I should do in this case? Thank you.

1 REPLY 1
BasilDV
Moderator

Hi @yidalu16 

 

Our Accounts team might need to help you update the payment details on file.

 

Kindly send us a private message with your account details.

 

BasilDV