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Poor customer service - no internet

lindamartin28b
Level 2
Had no internet for five days (in Woolloongabba, close to Brisbane CBD). Is it normal not to have it fixed in that timeframe? Waiting for technician appointment for three days. Husband is going off his nut! Neither of us can work from home as expected!
1 REPLY 1
BasilDV
Moderator

Hi @lindamartin28b

 

We'd like to look into your account for better understanding of the situation and see what caused the issue.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV