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Poor internet speeds

Level 2
Hi, for a long time our internet speeds have been shocking, it’s been so so slow,
We pay a good price for good reliable internet and it’s running very slow..
can you have a look into this for us please
Thank you

Hi @Ckosi2012 


Welcome to the Community!


We tried to search for your account using your community details to no avail.

We'd like to look into your account for better understanding of the situation and see what we can do to resolve this as soon as possible.


Please send me a PM with your TPG username or customer ID number to assist you accordingly.


How do I private message (PM) in the community?


You may also check the article that we've created, which will guide you on how to troubleshoot a Slow speed issue.