TPG Community

Get online support

Really bad speed !!! Need help

Highlighted
Level 3
Hi,
Mi internet is dropping at all times and the internet connection is low 0,5 mb accordingly to your speed test
Thanks
3 REPLIES 3
Highlighted
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

Highlighted
Level 3
Hi
Thanks for your reply

The if number is 4683279
Highlighted
Level 3
Hi Ken,

I still haven’t got a solution. I have spoken twice with the technicians... and we are still having issue... I tried to call today but I can get through