Receiving NBN250 speeds on a NBN1000 plan

[pierreloueizi]

Hello, I noticed that I have been maxing at 200-250 Mbps download speed on a NBN1000 plan during. Any chance my account be corrected to receive the right speeds? Thanks.

[BasilDV]

Hi @pierreloueizi

Did you test it via WiFi or Wired connection?

If via WiFI, are you connected to the 2.4GHz or 5GHz band network?

If via Wired, what type of Ethernet cable are you using? Is it a Cat5, Cat5e, etc.?

Kindly send me a PM with your account details for further checking.

BasilDV