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Record of dropouts

Level 1b
Is there any way that I can get a daily record of the dropouts I’m having after having the nbn installed?
1 REPLY 1
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Moderator

Hi @Carnst,

 

Welcome to TPG Community!

 

You may request from our Customer support team to provide you the usage report via Email. In this report, you'll be able to see if your connection has been dropping and if how many times it happened.

 

You may contact our Customer support team on 1300 993 011.

 

Kind regards,

BasilDV