Red Optical Light On on my NBN Modem

[makzmhk2018]

Good evening,

My internet has been down since 10am this morning.

I have an NBN50 plan with TPG, using FTTP.

The optical light is red.

The NBN Co. site says that we are not experiencing outages in my area.

I have been told that I can let a moderator here know, and they can look into this for me.

Thank you for any help with this.

Regards,

Michael

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter