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Red flashing light on FTTC NBN Box

5340162
Level 2

My NBN box is flashing and I hav checked there is no outage... what can I do to fix it at 6am on a Saturday?

 

1 REPLY 1
Shane
Moderator

Hey, 5340162.

Flashing Red light on the NBN box is caused by line fault, let us check the status of the connection and get to the bottom of this.

Send us your details (Username/Customer ID together with the address on file). How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,

 

My NBN box is flashing and I hav checked there is no outage... what can I do to fix it at 6am on a Saturday?