TPG Community

Get online support

Red link light flashing in NBN FTTC box and have lost internet connection

Highlighted
Level 1

The power was off for a wheile today and after that the internet connection from NBN was lost.  The red flashing light link light is on in teh NBN FTTC box. I 've reset the FTTC box using teh reset button on the side and I've also tried switchning the power off for a while then turning it back on.  I have checked if there any NBN outages in teh area and there aren't.

Could TPG give me some support please.

1 REPLY 1
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter