I've requested an NBN plan change from 12Mbps to 50Mbps. However speed tests show my download is only around 11Mbps while my upload is ~18Mbps!
I use desktop wire cable connection. Only one device was used while testing.
Speed was tested on www.speedtest.net . please see the photos as evidence.
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
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