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Download speed slower than upload speed NBN 50

tonilin
Level 2

 

I've requested an NBN plan change from 12Mbps to 50Mbps. However speed tests show my download is only around 11Mbps while my upload is ~18Mbps!

 

I use desktop wire cable connection. Only one device was used while testing.

 

Speed was tested on www.speedtest.net . please see the photos as evidence.

 

 

3 REPLIES 3
tonilin
Level 2

Speed Test.jpg

 

tonilin
Level 2

Speed Test -2.jpg

peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter