Refund

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Level 1a

The amount 199.94 was deducted last 19 March 2020. The modem was sent but there was no communication with NBN installation. I moved form belong ADSL to TPG NBN . Since covid 19 came, i work from home 100% of the time. I had no belong internet and no TPG NBN installation notice. I asked my application to be cancelled and they told me to just return the modem. I returned the modem a monyth ago as per attached details. I still havent received the refund. 

 

Could you please let me know when will I receive the refund?

1 REPLY 1
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Moderator

Hi @zsazsa143 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl