The amount 199.94 was deducted last 19 March 2020. The modem was sent but there was no communication with NBN installation. I moved form belong ADSL to TPG NBN . Since covid 19 came, i work from home 100% of the time. I had no belong internet and no TPG NBN installation notice. I asked my application to be cancelled and they told me to just return the modem. I returned the modem a monyth ago as per attached details. I still havent received the refund.    Could you please let me know when will I receive the refund? ... View more

Hi, Please cancel my NBN application and my account. I need a REFUND as well for all the monies paid. I paid a month ago around 19 March and still there's no intallation progress. Nobody repsonds to the chat on your website. I have encountered other organisation which have better communication system with their customers and they actually have some people who respond on chat.   I wish to just continue my Belong connection and upgrade form ADSL to NBN for Belong.   Zsa Zsa Cabahug ... View more