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Regarding home internet

enamul200
Level 2
My internet on tv showing loading.
What should I do?
1 REPLY 1
Riezl
Moderator

Hi @enamul200 ,

 

For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage.

 

Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 

 

If there's no outage and you are still having issues, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community