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Regular internet outages

Level 2

I'm on an NBN plan, and over this last week I've been have having several drop outs in my internet connection. My router seems to be working fine, it's an issue from the source.

Every time I've had this issue I've reset my NBN box and that would fix it for a while, but then the issue will return a few hours later.

Today, there are constant drops in the internet, and resetting doesn't seem to do anything anymore.

Are there any steps I can take, or is there anyway to narrow down the source of the issue?

Thankyou for any assistance.

Hi @imsingn,


We recommend to always visit our Service Status page to check for outages/maintenance:


Please send us a private message and we'll help sort out your connection.