Relocating

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Level 1a
Hi, i have been trying to sort out my new address for the last couple of days.. i have already tried it online but it when i follow the instructions step by step, it takes me through the whole process again and tells me it will send out a modem to my old address.. i am contacting you to sort this out please. If this cant be done for me, i want to cancel please as i am not going to pay for a service i cant use.
3 REPLIES 3
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Moderator

Hi Evanderr, 

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

 

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Level 1c
Mobile number 0426674417
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Moderator

Hi 

Understand you are having difficulty on doing online.

 

I escalated this to the account team, and someone will get back to ASAP. 

 

please check your Pm for a ticket number