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Error when upgrading NBN plan

Level 1a

Hi,

 

I'm getting the following error when trying to upgrade my plan. I've tried this on numerous occasions without success. Can someone pls assist? 

tpg error.png

2 REPLIES 2
Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can send request for you.

regards

JayeshP9

Moderator

Hi mareeung51, 

I have forwarded your request to our plan change team. for your reference ticket  # 59527267. We will provide update to you as well.

regards

JayeshP9.