Error when upgrading NBN plan

[mareeung51]

Hi,

I'm getting the following error when trying to upgrade my plan. I've tried this on numerous occasions without success. Can someone pls assist? 

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can send request for you.

regards

JayeshP9

[JayeshP9]

Hi mareeung51, 

I have forwarded your request to our plan change team. for your reference ticket  # 59527267. We will provide update to you as well.

regards

JayeshP9.