TPG Community

Get online support

Remote Management on Archer VR1600v NOT WORKING

Highlighted
Level 3

On Jul 1, our VR1600v reset itself to factory defaults.

 

This router is at a remote location, so I drove 1 hour to fix it. I configured all the router again and everything was working fine once again.

 

Now, we pay an extra $10 per month for a fixed IP because we need to expose CCTV cameras so we can monitor the property.

 

This is done by port forwarding a number of WAN ports to a CCTV server on the internal LAN.

 

On Jul 2, this feature of port forwarding stopped working along with the ability to remote manage the router.

 

Under System Tools | Administration | Remote Management, I have the remote management enabled checkbox enabled. Please see the attached screenshot.

 

Here's the peculiar thing; I can access the router via this external IP when I am connected to the LAN.

 

When I try this from an external location, I am unable to.

 

Have TPG changed anything to their security settings to block remote access?

5 REPLIES 5
Highlighted
Level 3
TPG mods can you comment on this https://www.marcelvarallo.com/some-more-fiddling-with-the-archer-vr1600v/

Can we get a different model of router?
Highlighted
Moderator

Hello racer_x,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download

Highlighted
Level 1c

Did you get an answer to this? It seems the remote management flag gets reset somehow?

Highlighted
Level 1a

The router is managed by a  CWMP (CPE WAN Management Protocol, also called TR-069) allows Auto-Configuration Server (ACS) to perform auto-configuration, provision, connection, and diagnostics to this device. So, it is possible that TPG is conneccting remotely and changing setings...

 

log in with super user and disable CWMP

 

username: su

password: VExy!64a3ng

Highlighted
Level 4

You just said how very concerned you were about security and the use of this password... and then go spam posting it all over the forum.