Return modem

[alexkim0684]

Hi,

Once I cancelled the internet service, your team advised me I should return a modem.

However I have not got any information ,such as the address of returning, so far.

Please advise me how to return the modem.Thx.

[Angeli]

Hi @alexkim0684, 

A return label will be emailed to you when your account gets cancelled. Send us a private message with your TPG customer ID and we'll check on the status. 

How do I private message (PM) in the community

Regards, 

Angeli
 

[alexkim0684]

Hi,

Customer ID: alexkim0684

Please advise me of how to return modem with an address.

Many thanks.

[alexkim0684]

Hi,

I did reply 3times with my personal information but the replies have been removes as a spam.

[Angeli]

Hi @alexkim0684, 

Allow me to help you. Send me a private message with your TPG customer ID or username. 

How do I private message (PM) in the community

Regards, 

Angeli