Ridiculous NBN Speed

pmkall32
Level 2

 3  days after switching to NBN 100 (!) plan I'm getting 0.1 Mbps download speed. I barely can open any website.

 

What is going on, TPG????

1 REPLY 1
BasilDV
Moderator

Hi @pmkall32 

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and was not able to detect any fault within the NBN network.

 

We've created an article on how to troubleshoot the slow speed issue with your service. You may refer to this link.

 

If the slow speed issue still persists, please let us know.

 

Regards,

BasilDV