Router

[zeqinzhang]

My router’s lights turn red and the network is not working. After 10-30 minutes it becomes normal. Repeating 5-10 times a day. What should I do?

[David_M]

Hi @zeqinzhang 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @zeqinzhang 

I have created a fault ticket and someone will call you back within 24-48hrs.

I have PMed you your fault reference number.

Thanks,